Refund Policy

Effective Date: April 13, 2025

At Hammer & Hustle, we stand behind our work and aim to make sure you’re 100% satisfied — no crossed fingers, no fine print shenanigans. That said, here’s how we handle refunds and adjustments, just so we’re all on the same page:

Service Refunds

Completed Services: Since handyman work involves time, tools, and elbow grease, we generally don’t offer refunds on completed services. However, if something doesn’t meet your expectations, let us know within 14 days, and we’ll do our best to make it right.
Unfinished or Canceled Jobs: If you cancel a project before any work begins, and no materials have been purchased, we’ll issue a full refund of any deposit paid.

Materials & Supplies

If we’ve already bought materials for your job and you cancel after that point, we may deduct the cost of those materials from any eligible refund — or we can hand them over to you, whichever works best.

Missed Appointments & Late Cancellations

We get it — things come up! But for cancellations with less than 24 hours’ notice, a cancellation fee may apply to cover our prep time and schedule gaps. We’ll always be fair, but we do need to protect our time and team.

Workmanship Guarantee

Our job isn’t done until it’s done right. If there’s an issue with our work, let us know promptly, and we’ll fix it — free of charge — as long as the issue falls within the original scope of work.

Questions?

We’re all about transparency, trust, and tidy toolboxes. If you’ve got any concerns about a job or this policy, reach out and let’s talk it through.

📞 Phone: 810-348-3974
📧 Email: chris@hammer-hustle.com